We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address and phone number. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Hellmart site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Hellmart site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time

Shipping Time -- Most orders received before 4:00PM will ship the same day, provided the product ordered is in stock. Most orders received after 4:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Hellmart or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Goods out of stock will be shipped in a reasonable amount of time

Hellmart must receive notification immediately should any goods arrive in a damaged state. The Items must be returned within 14 days of receipt, accompanied by a returns number (issued by hellmart) and the original sales documentation. Goods must be returned in the original packaging in which they were received and all refunds or exchanges are subject to approval by hellmart.

Un-used goods will only be accepted if returned within 14 days of receipt. Items must be in new, un-used, original condition and packaged as originally received. A returns number and original sales documentation must be enclosed.
Returned goods other than items defective in manufacture are subject to a 30% re-stocking fee.

Due to the nature of the product we regret that safety helmets can only be accepted for return as a result of manufacturing defects or the goods being received by the customer in a damaged condition. Note that all helmets are thoroughly inspected and approved by hellmart prior to despatch to the customer. Please ensure that you order the correct size (see sizing charts).

Goods that have been used cannot be returned or exchanged unless they are deemed to be defective in manufacture. Should this be the case the item will be covered by the gurantee of the individual manufacturer. Please note that any returned goods remain the responsibility of the purchaser until received by hellmart. We therefore recommend that a secure and insured method of return is used. Please contact us by phone or email prior to returning any goods.

You may cancel any order placed without charge before the order is shipped. After shipping please refer to our refunds section.

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